Patient balance follow-up, designed for dental practices.
Dental practices are ConnectAR’s initial focus. ConnectAR is being designed to follow up on outstanding patient balances digitally, so your front desk can focus on the patients in front of them, while every message directs patients back to your practice.
The challenge
After insurance, part of many treatment costs becomes the patient’s responsibility. Front-desk teams juggle scheduling, insurance questions, and check-in, so following up on unpaid statements often slips, and balances age.
How ConnectAR is designed to help
ConnectAR is planned to take over routine, digital follow-up on the balances you choose:
- Upload outstanding balances as PDF, Excel, or CSV files, or enter them manually, and review them before anything is sent.
- Email and SMS reminders on a consistent schedule, subject to contact eligibility, applicable law, and your configuration.
- Every message directs patients to your practice’s payment portal, payment instructions, or front desk.
- Stop outreach on any account at any time, for example when a patient calls your office.
- A dashboard of outstanding balances, engagement, and payments for your practice.
Keep the relationship with your patients
Patients stay patients of your practice. ConnectAR is designed to reconnect them with your office, not to send them somewhere unfamiliar. Practices without online payments will be able to add an optional white-label payment portal branded for the practice.
Patient information
Patient information is sensitive. How ConnectAR will handle patient information, including any agreements a practice requires, will be confirmed before launch. Please don’t send patient information through this website.
Digital Accounts Receivable Management
From Invoice to Resolution
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Stage 01
Upload Invoices
PDF, Excel, CSV or manual entry.
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Stage 02
Review & Activate
Validate details, identify duplicates and check contact eligibility.
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Stage 03
Automated Engagement
Permitted email and SMS outreach.
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Stage 04
Monitor & Manage
Business dashboard, activity visibility and outreach controls.
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Stage 05
Resolve
Customers pay the business through its approved payment destination — its own payment solution or an optional white-label payment portal. Confirmed payments update invoice status.
- Not a fixed escalation. You can stop outreach or manage invoices at any stage.
- Payments, disputes, restrictions and other events can change or end the workflow for an invoice.
Common questions
- Is ConnectAR only for dental practices?
- Dental practices are ConnectAR’s initial focus. ConnectAR is being designed for businesses that issue invoices to customers, and more industries may be added after launch.
- Will ConnectAR work with my practice management software?
- Integrations haven’t been announced. ConnectAR is being designed to accept balances as PDF, Excel, or CSV files, or by manual entry.
- Where will patients pay?
- Messages are designed to send patients to your practice: your existing payment portal, your payment instructions or front desk, or an optional white-label payment portal for practices that don’t have one.
Be first in line: Dental practices are our initial focus.
Register for early access and we’ll keep you updated on launch timing, service options, and enrollment.